Brandon Webb has over nine years of experience in the contact center and customer service sectors, currently serving as Group Contact Centre Technology Manager at Halfords since February 2017, with previous roles including Contact Centre Technology Specialist and Systems Administrator. Prior to Halfords, Brandon worked at B&Q in customer service from September 2014 to May 2017. Brandon is pursuing a degree in Business Management from The Open University, expected to be completed in 2025, and holds a Diploma in Business Studies from Heart of Worcestershire College, completed in 2017.
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