Manpreet S.

Manpreet S. is a results-driven CX Manager at Halfords, specializing in enhancing customer experiences across the UK Autocentres. Previously, Manpreet held leadership roles in customer success and expansion strategy at Growth Kitchen and Evezy, respectively. With a background in engineering from The University of Manchester, Manpreet has a proven track record in building and scaling contact centres, implementing complaints management systems, and driving customer loyalty. Notable achievements include designing customer journey improvements at Pure Electric and managing regional operations at Deliveroo and Uber.