Oliver Bice is currently the Lead Digital Product Owner at Halfords, where they leverage their extensive retail experience to enhance communication between retail stores, central operations, and IT/logistics. Previously, Oliver held several roles at Halfords, including Retail Digital & Infrastructure Manager and Continuous Improvement Manager - South. With a strong focus on driving change and utilizing technology, they have successfully delivered multiple projects that generated significant savings. Oliver’s background includes a deep understanding of in-store and support center processes, which allows for effective engagement across various organizational levels. Oliver's passion for improving customer experience through efficient change implementation defines their professional journey.
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