Steve Goss

Steve Goss is a Senior Operations Quality Manager at Halfords, bringing over 25 years of experience in Quality Assurance from leading UK and international retailers. Goss has successfully driven operational excellence, regulatory compliance, and product integrity across various general merchandise categories. Previously, Goss held roles such as Technical Director at Goss Quality Solutions Limited and Head of Technical Design at Target Australia, where significant achievements included reducing product recalls by 79% and delivering £1.2M in cost savings at Aldi. Goss possesses a Bachelor of Science in Industrial and Product Design from The University of Huddersfield, and is passionate about building high-performing teams and driving meaningful change in retail. Outside of work, Goss is an active sports enthusiast involved in a local snooker league and participates in charity runs.