Our user-friendly software and IT solution for the industry has made funds healthier since 1991. Today, we work with over 60% of Australia’s private health funds. 

As a customer-owned and values-driven organisation, the costs of IT systems, new technologies and compliance is shared across the HAMBS community. Even the smallest providers enjoy a platform that’s as good as, if not better than, funds a thousand times their size.

With both industry influence and community ownership, we’re in a unique position to ensure the technology systems we build and maintain are compliant, inexpensive and meet market demands. We have a strong focus on risk and security management with it embedded in all aspects of software development and managed services. 

We’ve also helped drive legislative protection for consumers against predatory players, while minimising costs for our customers. Ultimately, it’s made the industry stronger and more able to deliver high level services to members – and reinforced its position as one of the world’s best healthcare systems.

Our customers benefit from products that are made for today’s PHI landscape and customer expectations. Online member services and a mobile app allow members to manage their private health insurance digitally. While our core platform’s many features include processing of HICAPS, HealthPoint, Medicare Two-Way, hospital claims and more, and easy integration with business intelligence applications.

Learn more about our technology: https://www.hambs.com.au/technology.html

Learn more about our advocacy for our customers: https://www.hambs.com.au/community.html

Health Insurance

HAMBS

James Robins

Tahlia Holbrook

Daniella Poschl

Karyn Marcotti

Megan Archer

Sarah Bean

Rebecca Lush

Mat Vine

The Support and Operations team at HAMBS plays a crucial role in ensuring the reliability and security of the software and IT solutions provided to private health funds. They manage system performance and uptime through proactive monitoring and maintenance, provide technical support to clients, and implement best practices in cybersecurity. Additionally, this team collaborates on system enhancements, regulatory compliance, and integration with third-party applications, ensuring that customers receive seamless service and can effectively navigate the evolving landscape of private health insurance.

Support and Operations

Software Development Team

Operations and Support

Support and Operations

About

Team members

Other teams at HAMBS

Software Development Team

Operations and Support