Eric Smith

Eric Smith is an experienced IT professional currently serving as the Associate Director of Computing Services at Hamilton College since November 2022. Prior to this role, Eric was the Manager of End User Services at Alternate Solutions Health Network and the Assistant Director of Technical Support at Xavier University, where significant accomplishments included achieving a 97% customer satisfaction rating and modernizing A/V systems on campus. Eric's career began at the State University of New York at Oswego, where roles included Help Desk Manager and Information Systems Technical Assistant, contributing to operational management and technical support for thousands of students and employees. Additionally, Eric has a background as a columnist for Palladium Times, providing consistent and quality film reviews. Eric holds a Bachelor's degree in History from the same institution.