Vinay GS is an Operations Manager with over 15 years of experience in BPO, Telecom, E-commerce, and Banking. They currently lead a dynamic team focusing on training and optimizing AI and Machine Learning systems at Han Digital Solution. Previously, Vinay held key positions at Concentrix and Reliance Jio, where they excelled in customer experience delivery, KPI management, and team leadership. Renowned for their strategic planning and commitment to quality assurance, Vinay has driven transformative customer experience initiatives at top organizations and is recognized for their people-first leadership approach.
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