Daniela Flores

Daniela Flores is an accomplished professional with extensive experience in technical and student support management, project management, and operations. Currently serving as the Senior Manager of Technical & Student Support at Handshake since November 2022, Daniela has successfully directed support teams and collaborated with operations managers to implement effective processes. Prior to this role, Daniela held various positions at Smartsheet, including Sr. Product Specialist/Project Manager and Operations Manager, Global Support, where the orchestration of cross-disciplinary teams and the oversight of support operations were key responsibilities. Daniela's career also includes roles in client services, provider relations, and team management across several organizations, showcasing a strong commitment to enhancing service quality and operational efficiency. Daniela holds two associate degrees in Integrated Sciences from Central New Mexico Community College.