Dheeraj Gupta is a highly motivated professional with a robust background in customer service and business operations. They have served in various roles, including as an Accountant at Jayanti Textile and as a Customer Service Executive at CMA CGM, before advancing to customer service coordination and management positions at Hapag-Lloyd AG. Currently, they work as a Customer Experience Manager and Product Owner, focusing on streamlining global invoicing and enhancing customer satisfaction. Dheeraj holds a Bachelor of Commerce and two Master's degrees in Commerce and Business Administration, which further bolster their expertise in the field.
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