Léo Costa is an experienced professional in the shipping and logistics industry, currently serving as the Customer Service Support Manager for the Brazil area at Hapag-Lloyd AG. With a background that includes roles such as Import and Export Coordinator at CSAV and various customer service management positions, they possess a comprehensive understanding of export and import documentation, vessel balancing, and customs transmission. Léo has an academic foundation that includes two MBA degrees—one in Logistics and Supply Chain and another in Foreign Trade and International Business—alongside a Bachelor of Business Administration and a certification as a Data Processing Technician. Their career spans from IT programming at Irmãos Cesar Indústria e Comércio Ltda to expertise in customer service management within challenging environments.
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