Moon Hak Oh

Moon Hak OH has been with Hapag-Lloyd AG since March 2001, currently serving as Director of Customer Service, overseeing regional operational processes and system support. Previous roles include Director of Regional Customer Excellence and Senior Manager of Regional Customer Service, where responsibilities encompassed ensuring compliance with standardized processes and enhancing customer interactions. Notable achievements include the integration of CP Ships, driving significant E-business successes with major corporations, and the introduction of innovative documentation processes. Moon Hak OH holds a Master's degree in Logistics Management from the University of Sydney and a Bachelor's degree in Earth and Marine Science from Hanyang University.