Narayanan G. currently serves as the Sr. Manager - ITSM Performance Enablement at Hapag-Lloyd AG, where they focus on optimizing IT Service Management processes to enhance operational excellence. Previously, at Google Cloud, Narayanan played a critical role in incident response operations, ensuring service reliability for a global customer base. With extensive experience in cloud operations and customer service across various organizations, including A.P. Moller - Maersk and CtrlS Datacenters Ltd, Narayanan has fostered effective communication and transparency in incident management. Narayanan holds a degree in Computer Science from Chhatrapati Shahu Ji Maharaj University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices