Nethraa S has extensive experience in customer service and operations within the logistics and shipping industry, currently serving as Customer Service Manager at Hapag-Lloyd AG since September 2017, following roles as Customer Support Team Lead and Customer Service Coordinator. Previous positions include Customer Service Executive at Air Ocean Cargo, Operations Executive at Intercontinental Logistics Pte Ltd, Customer Service Specialist at CEVA Logistics, and Shipping Assistant at Sumitomo Chemical. Nethraa's expertise encompasses managing air and sea shipments, customer retention, and providing comprehensive support for inquiries, along with skills in documentation and billing. Nethraa holds a Bachelor's Degree in Business Administration and Management from the University of Canberra.
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