Sonia Hester has extensive experience in customer service and business development, holding various positions at Hapag-Lloyd AG from January 2006 to the present. Currently, Sonia serves as the Director of Customer Service for the North America region and previously held roles such as Regional Business Development Senior Manager and Senior Customer Service Manager. Sonia's career began at Hapag-Lloyd AG as a Customer Service Specialist and Customer Service Representative. Sonia's educational background includes a Paralegal degree with a focus on Criminal Justice and Corrections from Chattahoochee Technical College, completed between February 1993 and June 1994.
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