Vijayan Nair is a seasoned professional with 20 years of experience in customer service leadership roles across various industries including shipping, insurance, telecom, and airlines. Currently serving as Senior Manager of Regional Sales at Hapag-Lloyd AG, Vijayan has recently embarked on a journey in sales after a distinguished career in operations and customer experience management. They have received the Regional Quality Award in 2023 and are Six Sigma Green Belt certified, reflecting a strong commitment to operational excellence and process improvement. Throughout their career, they have managed large teams and driven significant enhancements in performance management and customer satisfaction.
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