Rui Rocha Costa

Customer Success at hAPI

Rui Rocha Costa currently serves as a Customer Success professional at hAPI and operates as a Startup & Business Advisor at ruirochacosta.com since January 2024. In addition, Rui is active as a Mentorship Board Member at Unicorn Factory Lisboa and as an Advisory Board Member at Bairro, both since December 2022. Previously, Rui held the position of Head of Customer Marketing at Coverflex from May to December 2023, and spent several years as a Tutor at EDIT. - Disruptive Digital Education, where responsibilities included monitoring analytics and reporting. As a co-founder of EatTasty, Rui contributed to creating a food network aimed at empowering cooks and restaurants. Prior experience includes roles as a Digital Strategist & Business Developer at BySide and co-organizing TEDx events. Rui holds a Master's degree in Marketing and Strategic Management from Universidade do Minho and multiple technical qualifications in information technology.

Location

Guimarães, Portugal

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hAPI

hAPI is a software product designed to accelerate and simplify financial processes. Through an integrated and seamless API connection, we collect and authenticate data directly from official sources such as the Tax Authority, Social Security, and the Bank of Portugal, ensuring that the information gathered is accurate, secure, and verified in real-time. This eliminates manual processes involving multiple people and teams, numerous client interactions, and high-efficiency and cost issues in an endless attempt to reduce fraud, all while guaranteeing immediate access to authenticated information. Who do we help? We work with companies in the banking, insurance, and retail sectors that handle client identification and complex financial processes daily. Whether it’s for credit approvals, policy management, or onboarding processes, hAPI automates the authentication of data and documents, reducing the risk of fraud and allowing your team to focus on what technology can't solve yet: building strong human relationships with your clients. How does it work? hAPI’s technology connects directly to official data and document sources, authenticating information in seconds. With our solution, companies can reduce processing times by up to 90%, decrease fraud risks by 99%, and manage a higher volume of processes without compromising the accuracy of the data. The hAPI advantage Unlike other solutions, hAPI offers a unique combination of speed, accuracy, and security. We help businesses save time, optimize processes, reduce costs, and improve customer satisfaction by ensuring financial processes are carried out more efficiently and error-free. Ready to see hAPI in action? Request a demo today and discover how we collect all the data you need in seconds.


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Headquarters

Lisbon, Portugal

Employees

1-10

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