Natacha Shu is a seasoned Hospitality Software Consultant currently serving as Principal Technical Support at Hapi since 2023. With previous experience at Marriott International from 2015 to 2018, Natacha held various roles including Duty Manager and Senior Night Auditor. They also contributed to Hyatt Hotels Corporation as a Rooms Controller from 2019 to 2022 and worked as a Service Delivery Specialist at HRS Hospitality & Retail Systems in 2022. Natacha earned a Bachelor's degree in English Philology from Rovira i Virgili University and an MBA in Hospitality and Tourism Management from EAE Business School, along with a certification in Hotel Revenue Management from Cornell University.
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