Rory O'Brien

Rory O'Brien is the Vice President of Customer Experience at HappyRobot, where they leverage over 14 years of experience in software technology to enhance organizational success through effective processes and team building. Previously, Rory held roles including Director of Customer Experience at Tonkean, where they created and scaled multiple teams, and Director of Marketing Operations at ABUV Media, significantly reducing costs while managing a large remote team. Rory's career trajectory includes consulting for SaaScend and leading the Customer Success department at RecruitLoop from its inception. They earned a B.S. in Information Systems from the University of Nevada-Reno.