One of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations.

AI/ML

Messaging & Communication

Software

Support Services

Haptik

The New York office serves as a strategic hub for co-founders to drive innovation and business development initiatives.

New York

Rakshith Vasist

Ronak Saraogi

Pooja Modi

Yashpal Kothari

Ankit Somkuwar

Sushant Randive

Yuvaraj Mistry

Swapan Rajdev

Shanoor Fatima

Saumil Shah

Reshma Shekhar

Nilambari Jangam

Akanksha Khanna

Mohammad S.

Aakash Rawat

Saandhy Ganeriwala

Ranvijay Jamwal

Daniel Tan

Kavleen Kaur

Sahyogi Gaikwad

Priya Agrawal

The Engineering Team at Haptik is responsible for developing and maintaining the company's advanced Conversational AI technologies. This diverse group of professionals, including software engineers, devops engineers, and quality assurance specialists, collaborates to design innovative solutions, ensure system reliability, and enhance performance across millions of devices. The team plays a vital role in driving the technical roadmap, optimizing development processes, and ensuring high-quality outputs that support Haptik’s mission to revolutionize customer interactions through AI.

Engineering Team

The Customer Success Team at Haptik is dedicated to ensuring clients achieve maximum value from their Conversational AI solutions. They focus on building strong relationships, providing tailored support, and analyzing customer data to drive engagement and satisfaction. By proactively addressing customer needs and fostering a positive experience, the team plays a crucial role in client retention and overall business growth.

Customer Success Team

This department focuses on generating leads and cultivating relationships to drive sales opportunities.

Sales Development

This department focuses on designing, coding, and testing software applications and systems.

Software Development

This department provides assistance and technical support to customers, addressing their inquiries and resolving issues.

Customer Support

This department focuses on analyzing customer data and implementing AI solutions to enhance customer experience.

Customer Insights

Haptik

Org chart

Teams

Engineering Team

Customer Success Team

Sales Development

Software Development

Customer Support

Customer Insights

Offices

Haptik

Org chart

Teams

Engineering Team

Customer Success Team

Sales Development

Software Development

Customer Support

Customer Insights

Offices

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