One of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations.

AI/ML

Messaging & Communication

Software

Support Services

Haptik

The New York office serves as a strategic hub for co-founders to drive innovation and business development initiatives.

New York

Ahshad Jussawala

Ankit Somkuwar

Saumil Shah

Shanoor Fatima

Yuvaraj Mistry

Sushant Randive

Yashpal Kothari

Ronak Saraogi

Rakshith Vasist

Pooja Modi

The Engineering Team at Haptik is responsible for developing and maintaining the company's advanced Conversational AI technologies. This diverse group of professionals, including software engineers, devops engineers, and quality assurance specialists, collaborates to design innovative solutions, ensure system reliability, and enhance performance across millions of devices. The team plays a vital role in driving the technical roadmap, optimizing development processes, and ensuring high-quality outputs that support Haptik’s mission to revolutionize customer interactions through AI.

Engineering Team

The Customer Success Team at Haptik is dedicated to ensuring clients achieve maximum value from their Conversational AI solutions. They focus on building strong relationships, providing tailored support, and analyzing customer data to drive engagement and satisfaction. By proactively addressing customer needs and fostering a positive experience, the team plays a crucial role in client retention and overall business growth.

Customer Success Team

This department provides assistance and technical support to customers, addressing their inquiries and resolving issues.

Customer Support

This department focuses on generating leads and cultivating relationships to drive sales opportunities.

Sales Development

This department focuses on designing, coding, and testing software applications and systems.

Software Development

This department focuses on analyzing customer data and implementing AI solutions to enhance customer experience.

Haptik

Org chart

Teams

Engineering Team

Customer Success Team

Customer Support

Sales Development

Software Development

Customer Insights

Offices

Haptik

Org chart

Teams

Engineering Team

Customer Success Team

Customer Support

Sales Development

Software Development

Customer Insights

Offices

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