Christopher Hackett

Christopher Hackett is a seasoned professional with extensive experience in visitor and customer services management within the arts and entertainment sector. Currently serving as Visitor Services Manager at Harbourfront Centre since January 2020, Christopher has effectively built and managed the Visitor Services Representative and Info Desk teams while developing comprehensive training materials. Previous roles include Front of House Supervisor at The Corporation of Massey Hall and Roy Thomson Hall, where management of over 45 staff and volunteers was a key responsibility, and Patron Services Supervisor at Young Centre for the Performing Arts. Christopher has demonstrated strong customer service skills across various organizations including the Canadian Opera Company and Theatre Royal Plymouth and possesses a robust educational background with a Master's Degree in Performance, Holocaust Studies, and History from the University of Plymouth. Additional experience includes positions in quality assurance and research support roles, underscoring a versatile and detail-oriented professional profile.