Andy Adshead is the Global Lead for Customer Quality at HARMAN International, where they oversee customer quality initiatives. Previously, Andy held multiple positions within HARMAN International, including Senior Manager and Manager of Technical Support for EMEA. Their career includes roles as a Technical Support Manager at AMX UK Ltd and as a Tier 2 Incident Analyst at Premiere Global Services. Andy has also completed various educational qualifications at The Open University, including a Diploma of Higher Education and is currently pursuing a Bachelor of Arts in Business Management with a focus on Leadership Practice.
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