Sunil Erappa

CX Manager

Sunil Erappa is a CX Manager at HARMAN International, specializing in end-to-end customer experience operations, vendor management, and application management. With over 15 years of diverse experience across industries such as IT, service delivery, and eCommerce, Sunil previously served as a Global Key Account Manager at Lenovo India and held various roles in program management and operations. Sunil co-founded Techno Solutions Pvt Ltd and has a strong background in driving growth and improving customer satisfaction through data-driven insights. Currently, Sunil is pursuing an Engineer’s Degree in Electrical, Electronics, and Communications Engineering at Yellamma Dasappa Institute of Technology in Bangalore.

Location

Bengaluru, India


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