Keith Schaefer is a seasoned technical trainer and engineer currently supporting the CableOS platform at Harmonic since September 2018. Schaefer is responsible for designing and creating lab environments for training and certification, focusing on DOCSIS/CMTS, CCAP, Video Core Distribution, PON, and networking with Remote PHY infrastructure, alongside conducting training sessions at customer sites across the Americas and EMEA. Prior experience includes serving as Sr. Manager of Video Operations Engineering at Charter Communications and Brighthouse Networks, where responsibilities encompassed the design and configuration of digital TV and IPTV network infrastructure. Schaefer's earlier roles include Specialist Product Support at Tyco Security Products, managing global IT infrastructure, and TAC Engineer at NEXTIRAONE, LLC, specializing in customer data and voice solutions.
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