Mike Swenson has over 20 years of experience in technical engineering and support roles, currently serving as a Senior Staff Technical Engineer at Harmonic since March 2006. Previously, Mike worked as a Senior Support Engineer at Serena Software, providing Level 2 support for Pro package products, and held the position of Account Systems Engineer at Net Accumen, where technical support was provided for an internet-based reporting application. Additionally, Mike was a Technical Lead, Consultant, and Sales Engineer at Accrue Software, specializing in web traffic reporting software and managing critical customer cases. Mike holds a Bachelor of Arts degree in Motion Pictures and Advertising from The Academy of Art College, completed between 1993 and 1996.
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