Minos Pong is a highly experienced Staff Software Engineer at Harmonic since July 2011, contributing significantly to the stability and quality of the VOS system while ensuring customer satisfaction. Prior roles include Senior Software Engineer, where Minos played a pivotal role in the development of the Software-based Media Processing System, and Software Engineer, focusing on the integration of hardware transcoding appliances within Network Management Systems. Previous experience includes designing telephony systems at i.land Software & System Company Limited and developing E-learning applications at The Chinese University of Hong Kong. Minos holds a Bachelor of Engineering in Information Engineering from The Chinese University of Hong Kong and completed an exchange study in Computer Science at ETH Zürich.