Salman Rafique is an experienced technology professional specializing in customer success and software development. Currently serving as a Senior Customer Success Engineer at Harness since August 2025, Salman previously held the role of Senior Technical Account Manager at New Relic, where responsibilities included driving adoption of the observability platform through technical expertise and strategic guidance. Prior roles involved positions such as Senior Consultant at AppDynamics, where Salman provided solutions for monitoring and troubleshooting, and Senior Software Developer at various organizations, including PartnerComm, JPMorgan Chase, and Merrill Lynch. Salman possesses a Master of Science in Computer Information Systems with a focus on IT Project Management from Boston University, obtained between 2013 and 2015.
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