Jovan Prvulovic

Customer Success Lead at Harri

Jovan Prvulovic has a diverse work experience spanning various industries. From 2011 to 2012, they worked as a Tour Guide for Aqua Travel, where they were responsible for managing technical details during trips. In 2012, they volunteered at the International Olympic Committee, providing VIP guest care and protocol services during the 12th Council of Europe Conference of Ministers responsible for Sports. Later in 2012, they worked as a Tour Representative for Leptokaria Tours GR.

From 2013 to 2020, Jovan worked at Street Guys Hospitality, starting as a Restaurant Manager and progressing to roles such as Hiring and Training Manager and Corporate Talent Acquisition and Training Manager. In 2014, they served as the Managing Director of the Quick Service Division.

In 2020, Jovan joined Amazon Web Services (AWS) as a Customer Service Representative. Jovan then moved on to Harri, where they held the roles of Customer Success Manager and Senior Customer Success Manager.

Jovan Prvulovic completed their Bachelor's degree in Tourism and Travel Services Management at the University of Belgrade from 2008 to 2011. In addition, they obtained a Licensed tourist guide certification from the Serbian Ministry for Economics in May 2011. Jovan also holds a Google Certified Educator Level 1 certification from Google, which they earned in April 2020. Recently, in May 2022, they obtained a Google Data Analytics Certificate from Coursera. It is worth noting that Jovan has an additional certification in Customer Success Fundamentals, although the specific details about the institution and time of completion are not provided.

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