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Lennaert Letschert

CS Operations Manager at Harri

Lennaert Letschert has a diverse work experience spanning over several years. Lennaert currently holds the position of Senior Manager of Customer Success at Harri, where they lead the customer success team. Prior to this role, they served as a Senior Customer Success Manager and a Customer Success Manager at the same company, utilizing the Harri platform to help service-driven businesses streamline their workforce operations. Before joining Harri, Lennaert worked as a Business Consultant at Central, where they advised the owner on sales maximization, operational efficiency, and team morale. Lennaert provided expertise in process implementation and improvement. Lennaert also served as a Lounge & Events Manager at Belmond Cadogan Hotel, where they maintained the establishment's rich history and offered modern luxury experiences to guests. Additionally, Lennaert gained experience as a Food and Beverage Manager at Courthouse Hotel Shoreditch, where they blended delicious cuisine and bold street art into an extraordinary ambiance. Lennaert started their career as a Conference & Events Manager at Hilton Hotels & Resorts, focusing on catering to a demanding business clientele. Lennaert's journey in the hospitality industry began at The Trafalgar Hotel, where they held various roles, including Food & Beverage Services Manager, Vista Rooftop Bar Assistant Manager, and Food and Beverage Supervisor.

Lennaert Letschert's education history shows that they attended Hotelschool The Hague and obtained a Bachelor's degree in Hospitality Administration/Management in 2014. Additionally, in 2009, they attended the EF Executive Language Institute to study Spanish language. Furthermore, Lennaert has a certification as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER, which they obtained in October 2020. It is also noted that they have studied Swedish Language and Literature at the University of Westminster, but the start and end years are unknown.

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