Lane Melton

Lane Melton has extensive experience in client services and customer support, currently serving as the Director of Client Services at Harris Computer since January 2008. In this role, Lane has managed a team of up to 15 Customer Support Analysts, focusing on superior service delivery and HR responsibilities such as performance reviews and conflict resolution. Prior to this position, Lane held roles at Harris School Solutions that included both Director and Manager of Client Services. Lane's earlier experience includes roles as a Customer Support Analyst at Harris, a Customer Care Representative at T-Mobile, and a Customer Care Coach at Microdyne Outsourcing, where a strong emphasis was placed on coaching for customer satisfaction and performance tracking. Lane holds a High School Diploma from Keller High School, completed in 2004.