John Manoukian has extensive experience in IT support roles, focusing primarily on desktop and service desk support. Notable positions include Desktop Support at Royal North Shore Hospital and GPT Group, where John provided support to thousands of end users. With a background in auditing and hardware refresh projects at News Ltd and technical support roles at oOh! and Sonic Healthcare, John has developed a diverse skill set. Currently, John serves as the Information Technology Support Team Lead at Harrison.ai and also works as an Information Technology Support Engineer at annalise.ai. John holds several certifications, including Microsoft Certified Solutions Associate and ITIL v3. Additionally, John has a Diploma in Telecommunications Engineering from TAFE.
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