Harrods Aviation is the leading London-based business aviation service provider. We offer high quality FBO services at London's Luton and Stansted airports.
Both bases have fully equipped hangars for aircraft maintenance and engineering.

Aviation & Aerospace

Harrods Aviation Limited

Harrods Aviation Limited's headquarters in Stansted, United Kingdom

Paul Norton

Carly Warren

Miles Birnie

Dan Holian

Helen Madden

Charlotte Scott

Nathan Farrow

Rob Swan

This department handles inquiries, assists customers with issues, and ensures a positive experience throughout the customer journey.

Customer Support

This department is responsible for the repair, maintenance, and safety of helicopter aircraft.

Aviation Maintenance

This department oversees the management and coordination of security personnel and procedures to ensure safety and compliance.

Security Operations

The Customer Service Team at Harrods Aviation Limited ensures exceptional client experiences by overseeing all interactions and services provided at the FBO. Led by the Head Of Customer Experience, the team manages customer relations, coordinates service training, and continuously improves service standards to meet the high expectations of discerning clientele at Luton and Stansted airports.

Customer Service Team

This department oversees the management and coordination of flight operations to ensure safety and efficiency.

Flight Operations

The Sales and Marketing team at Harrods Aviation Limited is responsible for promoting and expanding the company's business aviation services. The team drives customer acquisition and retention strategies, manages client relationships, and develops marketing campaigns to enhance brand visibility and market reach. They also work closely with technical experts to deliver tailored aviation solutions to clients.

Harrods Aviation Limited

Org chart

Teams

Customer Support

Aviation Maintenance

Security Operations

Customer Service Team

Flight Operations

Sales and Marketing

Offices

Harrods Aviation Limited

Org chart

Teams

Customer Support

Aviation Maintenance

Security Operations

Customer Service Team

Flight Operations

Sales and Marketing

Offices

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