Jada Sloss

Jada Sloss is a seasoned professional in quality assurance and training, currently serving as a Quality Assurance Trainer at Harrow since July 2023, where responsibilities include training new and tenured customer service employees to enhance performance and customer experience. Prior experience includes roles at TechnologyAdvice as US Sales Performance Manager and Sales Performance Coach, where Jada motivated teams, launched a telemarketing call center, and developed effective training programs. At IGT, Jada worked as a Customer Training Instructor, facilitating certification training for lottery retailers in Tennessee. Early career experiences at U.S. Bank included various managerial roles, providing leadership and coaching aimed at meeting budget goals and compliance standards. Jada holds a second Bachelor's degree in Business Education-Corporate Training and Development and a Bachelor's degree in Liberal Studies with a concentration in Mass Communication from Middle Tennessee State University.