Michael Kapp is an experienced retail professional currently serving as Division Vice President at Harry Rosen since January 2015, where responsibilities include enhancing business metrics, customer experience, and talent development. Prior roles at Harry Rosen include Country Leader and Market Leader for Western Canada, focusing on national strategy implementation and talent management. Previous experience encompasses operational leadership positions at Zale, Starbucks Coffee Canada, and Mark's Work Wearhouse, where Michael managed large teams and multiple store locations. Early career positions include roles in inventory management and currency trading, supported by education from B.C.I.T and Douglas College.
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