Chiara S. is an experienced professional in customer service and logistics management, currently serving as Team Lead Customer Service & Collaboration at Hasbro since March 2008. Chiara's role involves managing an international team across Europe, projecting sales revenue, optimizing logistic flows, and serving as a key liaison between local business units and centralized logistics. Achievements include standardizing processes, connecting teams to enhance knowledge sharing, and improving shipment efficiency. Previous roles include Customer Service and Demand Planner Manager at Hasbro, Customer Service Manager at California Biz, and Customer Service Manager at Namco/Bandai Games, contributing to various aspects of customer service, sales reporting, and process implementation throughout the career.
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