Jorge S. has extensive experience in technical support and system administration across various organizations. Currently serving as a Sr. Support Engineer at HashiCorp since July 2021, Jorge has contributed to cloud engineering as a Cloud Engineer at Mission and specialized in OpenStack operations at Mirantis. Previous roles include IOC Specialist III at Q2ebanking, where responsibilities included systems support and maintaining service delivery, and Backup Administrator at Rackspace, focused on customer issue resolution and backup processes. Jorge has a strong foundation in network and system support from earlier positions, including Service Desk Analyst at AmerisourceBergen and Sys Admin at Unión Nacional de Arquitectos e Ingenieros de la Construcción de Cuba. Academic qualifications include a Bachelor of Education in Information Technology Pedagogy and certifications such as Red Hat Certified System Administrator.
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