Michael Roots serves as the Director of Professional Services for EMEA at HashiCorp since August 2022, bringing extensive experience in customer success and professional services management. Previous roles include Manager of EMEA Customer Success at Snyk and Senior Customer Success Manager at New Relic, where Michael strategically aligned customer initiatives with product offerings. Michael's tenure at Hewlett Packard Enterprise spanned over a decade, where responsibilities included leading pre-sales and delivery engagements as Senior Engagement Manager and managing teams as Manager of UK&I Professional Services ITSM & ITAM. Michael's early career at Hewlett-Packard established a strong foundation in marketing and database design. Educational qualifications include a degree in Information Management & Computing from Loughborough University and various certifications from HP Education.
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