Robert Highley is an experienced technology professional with extensive expertise in technical support and engineering roles across various companies. Currently serving as a Sr. Vault Support Engineer at HashiCorp since October 2019, Robert specializes in troubleshooting customer issues, providing technical guidance, and collaborating with engineering teams to improve product features. Previous roles include Premier Support Engineer at Microsoft, where Robert assisted with escalations, and Team Lead Cloud Engineer at Itron, Inc., focusing on cloud services management. With a background in networking and project management at organizations such as AT&T Mobility and Hospice & Palliative Care Charlotte, Robert has developed skills in security, scripting, and technical documentation. Robert holds multiple degrees and certifications from the International Consortium of Technology Professionals and various training centers.
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