Madeline Evans is a skilled professional with extensive experience in customer success and operations, currently serving as the Sr. Manager of the AI Accounts Team at Hatch since July 2023. Prior to this role, Madeline held various positions at ESG (Customer Success as a Service®️) from October 2020 to July 2023, including Customer Operations Lead for Enterprise and Digital Customer Success Manager. Experience also includes leadership roles at ThriveHive as Manager of Customer Success and at Closely, Inc. as Customer Experience Manager. Early career includes positions in marketing and social media at companies such as The Colorado Mountain Club and Local Matters, culminating in a Bachelor of Arts in Communications from the University of Colorado Boulder in 2014.
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