Matthew Edwards

Senior Onboarding Manager at Hatch

Matthew Edwards has held various roles in different companies, showcasing strong problem-solving skills and a customer-focused mindset. Starting as an Assistant Business Unit Supervisor at Busch Gardens Williamsburg, Matthew has since transitioned into roles such as Client Success Manager at Hatch, Associate Recruiter at Data Concepts, and now works as a Senior Onboarding Manager and Tier II Support at Hatch. With a Bachelor of Science in Psychology from James Madison University, Matthew brings a diverse skill set to their current positions, where Matthew leverages their extensive product knowledge to address and resolve escalated support issues efficiently.

Links

Previous companies

Data Concepts logo

Timeline

  • Senior Onboarding Manager

    August 1, 2023 - present

  • Tier II Support

    August, 2021

  • Software Tester & HR Administrator

    March, 2021

  • People and Operations

    June, 2019

  • Client Success Manager

    November, 2017