Rohit Vij

Rohit Vij is an accomplished professional with extensive experience in retail operations and brand management, currently serving as the Head of Brand Shop for North and West at Havells India Ltd since November 2022. In this role, Rohit oversees the rollout and sales operations of brand shops, implementing training programs for Sales Advisors and conducting mystery audits to ensure a standardized customer experience. Notable achievements include the successful rollout of 142 stores within a year. Previously, Rohit held significant positions at Airtel, managing urban store rollout and customer experience for PAN India, and at Telenor India, where responsibilities included enhancing retail store operations and social media management. Early career roles included training management at Tata Teleservices and customer service leadership at Idea Cellular. Rohit holds a Bachelor's degree from Delhi University.