Craig Bennett is an experienced Senior Digital leader and ITIL-certified Major Incident Manager currently serving as the Head of Service Operations at Haven. With over 10 years in leadership roles, they possess a diverse background in Support, Operations, and Software Delivery, excelling in building and optimizing technical support and service delivery teams. Craig has led multiple digital transformation projects and consistently drives continuous improvement initiatives, ensuring alignment and compliance across complex technology environments. Prior to Haven, they held significant roles at companies such as bet365, Atos, and Bourne Leisure Ltd, honing their skills in major incident management and operational efficiency. Craig earned a BTEC National Diploma in ICT Practitioners from South Cheshire College.
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