Mark Buckledee has over 15 years of experience in customer and client management. Currently serving as the Customer Experience Manager at Haven Holidays since February 2017, Mark focuses on enhancing customer satisfaction and engagement. Prior to this role, Mark was a Client Partner at Grass Roots from March 2008 to February 2017, where responsibilities included overseeing client relations and project execution. Mark's career commenced at ESA Market Research Ltd, where as a Senior Project Executive from August 2004 to March 2008, contributions were made to various market research initiatives.
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