John Atkinson

John Atkinson has extensive experience in customer experience and learning and development within Hays since November 2004. As the Customer Experience Manager for Europe and the Middle East, John leads initiatives to enhance customer service and satisfaction, engaging with key stakeholders to identify and address business challenges. Previously, as a Learning & Development Manager, John delivered training across 17 countries and redeveloped training programs with a blended learning approach. Prior experience includes serving as a Trainer in the UK and Ireland, where John focused on designing and delivering training to optimize workforce performance. John began a career as a Sports Travel Consultant at Your Sporting Challenge, specializing in promotional planning and sales for various sports events. John holds a BA (Hons) in French from Bangor University.