Greg Johnson

Vice President Global Operations, Customer Success And Support at Hazelcast

Greg Johnson has over 20 years of experience in operations, services, and support roles. Greg currently serves as the Vice President of Global Operations, Services, and Support at Hazelcast since June 2019. In this role, they oversee global support and consulting services, shaping cloud operations and managed services.

Before joining Hazelcast, Greg worked at HyperGrid from May 2017 to May 2019 as the Vice President of Global Operations, Services, and Support. During their tenure there, they managed the global support and professional services team, implementing support and services for the company's first SaaS product suite.

Prior to HyperGrid, Greg held the position of Senior Director of Technical Support at Tintri in 2016 and Director of Technical Support and Professional Services at Microsoft from 2012 to 2016. At Microsoft, Greg built multiple global and multi-language support teams for various products, growing the team to 120 engineers.

Greg also has experience as the Director of Professional Services & Escalations at Hitachi Data Systems in 2011, Senior Manager of Professional Services at Dell EMC in 2010, and Senior Manager of Global Support at NetApp from 2005 to 2010. Greg began their career at Capital One as a Manager in 2000.

Greg Johnson has a Master's degree in Management of Information Technology from the University of Virginia. Additionally, they have completed an unspecified program at the US Army 101st Airborne Division, US Army.

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Timeline

  • Vice President Global Operations, Customer Success And Support

    June, 2019 - present

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