Alexa Topper

Alexa Topper has a diverse work experience in various industries. Alexa is currently working as a Senior Client Success Manager at hc1, where they support customers in utilizing the company's CRM and analytics platform to meet their business objectives. Alexa has been successful in increasing customer satisfaction and annual recurring revenue. Prior to this role, they served as a Senior Data Analyst and a Data Analyst at hc1, where they were responsible for delivering and implementing the company's CRM and analytics solutions. Alexa excelled in driving client conversations on data governance and manipulation using SQL.

Before joining hc1, Alexa worked at Availity as an Account Specialist, where they ensured client success and growth in the healthcare field through contract maintenance and client renewals. Additionally, they provided technical and operational recommendations to clients.

Alexa's earlier work experience includes roles at Stillwater Medical Center, where they served as an Office Lead overseeing staff and front office activities, as well as a Medical Records Clerk and a Rehab Front Desk Clerk. In these positions, they managed patient records, handled insurance and billing procedures, and coordinated treatment schedules.

Alexa also gained experience as a Polymer Synthesis Intern at Promerus LLC, where they created and analyzed monomers and synthesized polymers for electronic materials. Alexa's early career began as an Office Assistant at Syracuse University Project Advance.

Overall, Alexa Topper has a strong background in client success management, data analysis, healthcare administration, and laboratory work.

Alexa Topper completed their Bachelor of Science (B.S.) degree in Biomedical/Medical Engineering from Syracuse University from 2009 to 2013. Subsequently, they pursued a Master of Science (M.S.) degree in Health/Health Care Administration/Management from Oklahoma State University between 2014 and 2016. Additionally, in December 2020, they obtained certification as an AWS Certified Cloud Practitioner from Amazon Web Services (AWS).