Kala John is an experienced Scrum Master currently working at HCF Australia since April 2022, where responsibilities include conducting business requirement analyses, assisting development teams, and managing production support. Previously, Kala served as Head of IT, Development, and Innovation at Life Insurance Direct, focusing on customer engagement and product development. Additional experience includes leading Salesforce development at Brickworks Building Products and Belong - Powered by Telstra, and holding technology analyst positions at Infosys. Kala holds a Master’s Degree in Engineering specializing in Wireless Networks and Applications from Amrita School of Engineering.
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