Rinat Pilo is a passionate and transformational leader with substantial experience in the financial services sector. At National Australia Bank, Rinat served as Team Lead from March 2014 to April 2020, focusing on enhancing customer service and employee engagement. Prior roles included IT Helpdesk and Reporting Analyst at AMP and Lead Fulfilment and Servicing at UBank, where Rinat also held the position of Team Leader. Currently, Rinat operates as a Business Improvement Specialist at HCF Australia. Educational qualifications include a Bachelor's degree in Business, Management, Marketing, and Related Support Services from The College of Management Academic Studies, along with certifications in Lean Six Sigma (Green Belt) and Organizational Leadership.
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