HCF Australia
Russell Smith has extensive experience in the retention and member care sectors, having worked at HCF Australia since January 2018, where roles have included Retention Team Leader, Senior Retention Specialist, Retention Specialist, and Member Care Consultant. Prior to this, Russell Smith was a Fitness Trainer at Rs Kickingfit from January 2017 to October 2019, contributing to a diverse skill set in customer engagement and support.
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