Ajay Younes is an accomplished SIAM and Service Delivery Leader at HCL Technologies in EMEA, bringing around 18 years of IT experience focused on infrastructure management and automation. Their career includes key roles such as Service Delivery Manager and Manager of Managed Services, where they excelled in IT Service Management and process optimization. Currently, they lead regional operations and SIAM excellence, orchestrating services from multiple suppliers to enhance business capabilities. Ajay holds a Bachelor's degree in Commerce from Delhi University and an MBA from IBME.
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