Gayle Thiel is a content experience professional currently serving as the Documentation Team Lead and Senior Writer at HCL Software, where they lead the documentation team for the HCL Notes/Domino family of products. With a history that includes roles as a Senior UX Content Writer at IBM and Technical Editing Manager at Itek Optical Systems, Gayle is known for strategically crafting customer content in collaborative environments. Gayle previously supported projects for the U.S. Environmental Protection Agency and has also worked as an Assistant Product Manager in educational software. They hold a Bachelor of Arts in International Studies, summa cum laude, from Stonehill College, and have pursued further education in Computer Science and Technical Writing at the University of Massachusetts Lowell.
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